Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Wailea Grand Wailea Resort
Information for Renting a Car at Grand Wailea Resort
This car rental branch is located in Wailea. Customers can find the car rental counter in the lobby of the hotel, right next to the concierge desk. For overnight parking we recommend using valet parking available on-site.
Why Rent a Car at This Location?
The car rental branch is conveniently located right on the property. Customers can easily explore all that Maui has to offer including Wailea (Big Beach), Lahaina's Front Street, Haleakala State Park, and the beach town of Paia.
Popular Rental Car Types
As with many of the Hawaiian islands, the most popular rental car types at this branch include Jeeps and convertibles.
Driving the Road to Hana
Please keep in mind that total travel time can exceed 8 hours. We highly suggest for customers to leave early in the morning and come back before dusk (although it is possible to stay overnight in Hana). The road leading to Hana has many unique stops but does also include hundreds of sharp curves and one lane bridges.